Thank you for shopping at mezascarvesshop.com. We are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, our refund policy is as follows:
- Refund Request
If you wish to request a refund, please contact us within 30 days of receiving the item. Please be sure to provide your order number and proof of purchase when requesting.
- Product Requirements
To be eligible for a refund, the item must meet the following conditions:
Unused and in original packaging.
With all tags and accessories.
Excludes custom or personalized items.
- Refund Processing
Once we receive your refund request and the returned item, we will process the refund within 7 business days. The refund will be issued to your original payment method.
- Shipping Costs
Refunds do not include the initial shipping cost unless the item is defective or shipped incorrectly. In this case, we will cover the return shipping costs.
- Exchange Policy
If you wish to exchange the item, please contact us. We will provide you with guidance to ensure that your exchange request is processed smoothly.
- Contact Us
If you have any questions or need further assistance, please feel free to contact us:
Corporate Email: franciscomeza@mezascarvesshop.com
Tel: 5202337518